TERMS AND CONDITIONS

Effective Date: September 9, 2026

Thank you for visiting the Glurry website located at https://glurry.app (the “Website”). The Website, the Glurry mobile application (the “Glurry App”), the Glurry Dashboard, and related services (together, the “Products”) are hosted and operated by Rx Studio OÜ (“Rx Studio,” “we,” “us,” or “our”).

1. SCOPE

1.1 Provider Information

1.2 Products and Intended Use

Rx Studio develops and operates digital health software intended to support persons with diabetes in managing and understanding their health-related data.

The Products are intended to display, aggregate, visualize, and analyze user-provided and connected health data for informational and self-management purposes only. The Products are not a medical device.

The Products are not intended to replace professional medical advice, diagnosis, treatment, or real-time monitoring. The Products must not be used as the sole basis for medical or therapeutic decisions. Users must consult qualified healthcare professionals for all medical decisions. In particular:

• The Products are not for emergency use. If you believe you are experiencing a medical emergency, contact your local emergency services.
• The Products are not for clinical monitoring or active patient monitoring and do not provide alarms or alerts on which you may rely.
• The Products do not calculate or recommend insulin doses or other medication, and you must not rely on them to decide on insulin dosing or other medication. You may record medication you take for your own reference.
• Data displayed in the Products may be inaccurate, delayed, or incomplete. You remain responsible for verifying its accuracy, for example against your device or meter.

1.3 No Medical Advice

Rx Studio does not provide medical advice, diagnoses, treatment recommendations, or therapy adjustments. Any information, insights, or outputs provided through the Products are informational in nature and must be interpreted by the User in consultation with a healthcare professional.

1.4 Definitions

“Products” refers to the Website, the Glurry App, the Glurry Dashboard, and all current and future applications, services, updates, and related offerings provided by Rx Studio.

“User” or “you” refers to any individual who accesses or uses the Products.

2. APPLICABILITY OF THESE TERMS

These Terms and Conditions (“T&Cs”) govern the use of the Products worldwide, subject to applicable mandatory laws. By accessing or using the Products, you agree to be bound by these T&Cs and the Privacy Policy at https://glurry.app/privacy.

If you do not agree to these T&Cs, you must not use the Products.

3. REGISTRATION AND ACCESS

Use of the Glurry App and the Glurry Dashboard requires the creation of a user account. Users may authenticate using one or more secure authentication methods, including standard credentials, federated identity providers, or government-backed electronic identity solutions, depending on availability and user choice.

Users are responsible for maintaining the confidentiality of their account access and for all activities performed through their account.

You must be at least sixteen (16) years old, or have the consent of a parent or guardian where required by law, to use the Products. Users are responsible for the accuracy of the information they enter, upload, or connect, including data received from connected devices and health platforms.

Rx Studio may suspend or restrict access where required to protect the security, integrity, or lawful operation of the Products.

4. SUBSCRIPTIONS AND PAYMENTS

4.1 Glurry Plus

Certain features are available through Glurry Plus, an auto-renewable subscription offered in the Glurry App. The price, duration, and included features are shown in the Glurry App before purchase.

4.2 Billing

Subscriptions are purchased and billed through the app store you use (Apple App Store or Google Play). Payment is charged to your app store account at confirmation of purchase. Your subscription renews automatically for the same duration and at the then-current price unless you cancel it before the end of the current period. On the Apple App Store, you must cancel at least twenty-four (24) hours before the end of the current period.

4.3 Managing and Canceling

You can manage or cancel your subscription at any time in the subscription settings of your Apple App Store or Google Play account. Cancellation takes effect at the end of the current subscription period, and you keep access to Glurry Plus until then.

4.4 Promotional Codes

From time to time we may offer promotional codes (such as Apple offer codes or Google Play promo codes), redeemed through the Apple App Store or Google Play, that give free access to Glurry Plus for a limited period. The duration, eligibility, and what happens when the free period ends are shown when you redeem the code. Depending on the offer, access either ends or continues as a paid subscription billed at the then-current price of the monthly plan, and you can cancel before the free period ends in the subscription settings of your app store account. Codes are limited to the stated eligibility and period and cannot be exchanged for cash.

4.5 Refunds

Payments and refunds are handled by Apple or Google under their respective policies. Rx Studio cannot issue refunds for purchases made through these app stores, except where required by applicable law. Consumers in the EU/EEA may have a statutory right to withdraw from a distance contract within fourteen (14) days, which may be limited once a digital service has begun with your consent. Refund requests for purchases made through Apple or Google should be sent to them, and your mandatory consumer rights are unaffected.

4.6 Price Changes

We may change subscription prices. A price change applies only from your next renewal, and you will be notified in advance as required by the applicable app store and by law. If you do not agree with a price change, you can cancel your subscription before it takes effect. Where the app store requires your consent to a price increase, the new price applies only if you consent.

5. USE OF THE PRODUCTS

Users may use the Products solely for their personal, non-commercial purposes, including where the Products are provided or recommended to them by a healthcare provider, and in accordance with these T&Cs and applicable law.

Users must not misuse the Products, interfere with their operation, attempt unauthorized access, or use the Products to control automated insulin delivery systems, for active patient monitoring, or for other uses prohibited by Rx Studio.

6. INTELLECTUAL PROPERTY

All intellectual property rights in and to the Products, including software, content, trademarks, and logos, are owned by Rx Studio or its licensors.

Users are granted a limited, non-exclusive, non-transferable right to use the Products solely in accordance with these T&Cs.

You retain ownership of any data, photos, or other content you submit or upload to the Products. By submitting such content, you grant Rx Studio a worldwide, non-exclusive, royalty-free license to host, store, process, and transmit it solely as necessary to provide, maintain, and improve the Products in accordance with our Privacy Policy.

7. AVAILABILITY AND MODIFICATIONS

The Products are provided based on current technical and operational capabilities. Rx Studio does not guarantee uninterrupted or error-free availability.

Rx Studio may modify, suspend, or discontinue any aspect of the Products, including features or integrations, for valid reasons such as security, legal requirements, technical necessity, or product development. Where this materially affects paid features, we will give reasonable notice, and your mandatory consumer rights are unaffected.

8. THIRD-PARTY SERVICES

The Products may integrate with third-party devices, platforms, or services. Rx Studio does not control and is not responsible for third-party services or their content.

Use of third-party services is subject to their respective terms and conditions.

Integrations with third-party devices, platforms, and services are optional. You decide whether to connect an integration and what data to share, and you can disconnect it, or remove all integrations by deleting your account. Rx Studio may add, change, or remove integrations. The third party is responsible for the data it provides. Rx Studio does not verify that data and is not liable for its accuracy, for delays or interruptions, or for integration failures caused by a third-party platform.

9. DISCLAIMER OF WARRANTIES

THE PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, RX STUDIO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED. FOR CONSUMERS IN THE EU/EEA, STATUTORY RIGHTS REGARDING THE CONFORMITY OF DIGITAL SERVICES APPLY AND REMAIN UNAFFECTED.

RX STUDIO, AND NOT ANY APPLICATION DISTRIBUTION PLATFORM PROVIDER, IS RESPONSIBLE FOR THE PRODUCTS AND THEIR CONTENT. APPLICATION DISTRIBUTION PLATFORM PROVIDERS HAVE NO OBLIGATION TO PROVIDE MAINTENANCE OR SUPPORT SERVICES.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RX STUDIO SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.

RX STUDIO’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY THE USER FOR THE PRODUCTS DURING THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these T&Cs excludes or limits liability for death or personal injury, for intent or gross negligence, or any liability or consumer right that cannot be excluded or limited under applicable law.

11. INDEMNIFICATION

Users who are not consumers agree to indemnify and hold harmless Rx Studio from claims arising out of misuse of the Products or violation of these T&Cs.

12. DISPUTE RESOLUTION

Consumers may bring claims before the competent courts of their country of residence. For users who are not consumers, any dispute arising out of or relating to these T&Cs shall be resolved by binding arbitration administered by the Arbitration Court of the Estonian Chamber of Commerce and Industry, seated in Tallinn, Estonia, and conducted in English.

Nothing in this section limits mandatory consumer rights or remedies that cannot be waived under applicable law.

13. GOVERNING LAW

These T&Cs are governed by the laws of Estonia, excluding conflict-of-law principles, subject to mandatory consumer protection laws.

14. AI FEATURES

Certain features of the Glurry App use artificial intelligence. These features may use your profile and logged data as context to respond. Content you submit, together with relevant health and profile data, is processed by third-party AI providers to generate responses, as described in the Privacy Policy.

Where you describe a meal or submit a photo, foods may be identified and matched to food databases. Results may be incomplete or inaccurate, and you should review them before relying on them.

AI-generated content is informational only. It is not medical advice and must not be used as the sole basis for medical or therapeutic decisions, including insulin dosing. Consult a qualified healthcare professional.

15. CHANGES TO THESE T&CS

We may update these T&Cs from time to time. Updated terms are posted on this page with a new Effective Date, and material changes will be announced in the Glurry App or by other appropriate means at least thirty (30) days before they take effect, unless a shorter period is required by law. If you do not agree with a material change, you may stop using the Products, delete your account, and cancel your subscription before the change takes effect. By continuing to use the Products after the changes take effect, you agree to the updated T&Cs.

16. TERMINATION AND ACCOUNT DELETION

You may stop using the Products and delete your account at any time. Deleting your account does not cancel an active subscription. You must cancel it separately in your Apple App Store or Google Play account settings.

Rx Studio may suspend or terminate your access if you violate these T&Cs or where required by law.

17. MISCELLANEOUS

If any provision of these T&Cs is held invalid, the remaining provisions shall remain in full force and effect.

Rx Studio may assign these T&Cs as part of a corporate reorganization or transfer of assets. Users may not assign their rights without prior written consent.

18. APPLE APP STORE

If you downloaded the Glurry App from the Apple App Store, the following applies in addition to these T&Cs. Your use is also subject to the Apple Standard End User License Agreement (EULA). If these T&Cs and the Apple EULA conflict, these T&Cs prevail to the extent permitted by law and without limiting your mandatory consumer rights.

• These T&Cs are between you and Rx Studio only, not Apple. Rx Studio, not Apple, is solely responsible for the Glurry App and its content.
• Your license to use the Glurry App is limited to a non-transferable license to use it on Apple-branded products that you own or control, as permitted by the Apple Media Services Terms and Conditions, including use by other accounts associated with the purchaser via Family Sharing or volume purchasing.
• Rx Studio is solely responsible for maintenance and support of the Glurry App. Apple has no obligation to provide maintenance or support services for the Glurry App.
• Rx Studio, not Apple, is responsible for addressing any claims relating to the Glurry App or your possession or use of it, including product liability claims, claims that the Glurry App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation, including in connection with the Glurry App’s use of Apple HealthKit.
• If the Glurry App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Glurry App. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Glurry App. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to a warranty are Rx Studio’s sole responsibility.
• If a third party claims that the Glurry App or your possession and use of it infringes that party’s intellectual property rights, Rx Studio, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of that claim.
• You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms, such as your wireless data service agreement, when using the Glurry App.
• Questions, complaints, or claims about the Glurry App can be sent to Rx Studio at the contact details in Section 1.1.
• Apple and its subsidiaries are third-party beneficiaries of these T&Cs. Upon your acceptance, Apple will have the right to enforce these T&Cs against you as a third-party beneficiary.

19. GOOGLE PLAY

If you downloaded the Glurry App from Google Play, your use is also subject to the Google Play Terms of Service. These T&Cs are between you and Rx Studio only, not Google. Rx Studio, not Google, is responsible for the Glurry App and its content.